Even if
you have lost one side of your Galaxy Buds set, you don't have to buy a
completely new set of earbuds again. Buy one earbud separately and couple it
with the remaining one, and you can use them together as a pair again.
Find out how you can
link Galaxy Buds that were each purchased from different sets together below.
Before
you try out the recommendations below, be sure to check if your device's
software and related apps are updated to the latest version. To update your
mobile device's software, follow these steps:
Step 1. Go to Settings > Software
update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
Note: The earbuds that you are trying to couple/link
should be the same model and of opposite sides e.g. Galaxy Buds Pro left
earbud can only be coupled with a Galaxy Buds Pro right earbud |
How to sync the earbuds to each other
If you recently damaged or lost one of
your earbuds set and bought a replacement, you can easily connect the original
earbud to the newly purchased earbud. Coupling is required to adjust the
volume and delay between both earbuds. Follow the steps below to self-couple your
earbuds.
Step 1. Check the direction of each earbud, the newly purchased earbud and original earbud, and correctly insert them into their corresponding slots in the charging case.
Step 2. Touch and hold both earbuds touch areas for 7 seconds or more. The earbuds battery indicator light will flash green and then return to the initial light. Then, the earbuds are coupled
Step 3. When the earbuds are coupled, you will be able to reconnect to your compatible devices.
Note: The battery indicator on the charging case will
keep flashing red when the earbuds are not coupled properly. Remove the earbuds
from the charging case and insert them again. |
Additional Tip
for self-coupling your earbuds
If you cannot complete coupling with a new earbud, make sure the Block touches feature of the original earbuds is disabled on the Galaxy Wearable app. Try disabling Block touches by following the steps below.
Step 1. Open the Galaxy Wearable app.
Note:
|
If you require further assistance in synchronizing your replacement earbuds, a service can be provided by our Service Centre for approximately *$162.50. For more information regarding this service, you can contact the Service Centre on 09 415 7900 or via email, repair@sscnz.co.nz & service@sscnz.co.nz
* Pricing indicated is only an approximation
of the minimum cost and is dependent on make and model. All pricing is
excluding GST unless stated otherwise. |